CountyConsentLegal / Terms of Service

Terms of Service

Last updated: 15 June 2026

These Terms of Service ("Terms") govern your use of the CountyConsent website and application (the "Service"), operated by SentinelHQ Ltd ("we", "us", "our"), a company registered in England and Wales (company number 17242389), registered address England & Wales.

By subscribing to or using the Service, you ("Customer", "you") agree to these Terms.

1. The Service

CountyConsent provides junior golf safeguarding and parental consent management software to golf clubs, county unions and similar organisations.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and notify us promptly of any unauthorised use.

3. Subscriptions and payment

The Service is provided on a subscription basis. Fees, billing frequency and any free or complimentary terms are as agreed at sign-up or in a separate order. Unless stated otherwise:

  • Subscriptions renew automatically until cancelled.
  • Fees are payable in advance and are non-refundable except where required by law.
  • We may change fees on reasonable notice, effective from your next renewal.

Payments are processed by Stripe. By subscribing you also agree to Stripe's applicable terms.

4. Your responsibilities as data controller

Where you use the Service to process personal data (including junior golfers' data), you are the data controller and SentinelHQ Ltd is the data processor. You are responsible for:

  • Having a lawful basis for processing that data;
  • Obtaining any necessary consents (including parental consent for children's data);
  • The accuracy of data you upload;
  • Complying with your obligations under UK GDPR and the Data Protection Act 2018.

Our processing of that data is governed by our Data Processing Agreement, which forms part of these Terms.

5. Acceptable use

You agree not to misuse the Service, including by attempting to gain unauthorised access, uploading unlawful content, interfering with the Service's operation, or using it to breach anyone's privacy or safeguarding rights.

6. Intellectual property

All intellectual property rights in the Service belong to SentinelHQ Ltd. We grant you a non-exclusive, non-transferable licence to use the Service for your internal business purposes during your subscription. Your data remains yours.

7. Availability

We aim to provide a reliable Service but do not guarantee uninterrupted availability. We may carry out maintenance and update features from time to time.

8. Liability

To the maximum extent permitted by law, our total liability arising from or in connection with the Service is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect or consequential losses. Nothing in these Terms excludes liability that cannot be excluded by law.

9. Termination

Either party may terminate on written notice in accordance with the subscription terms. On termination, your right to use the Service ends. We will make your data available for export for a reasonable period, after which it may be deleted in line with our retention policy and the Data Processing Agreement.

10. Changes to these Terms

We may update these Terms from time to time. We will give reasonable notice of material changes. Continued use after changes take effect constitutes acceptance.

11. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

12. Contact

SentinelHQ Ltd — hello@sentinelhq.co.uk